10 Novant Health facilities earn national recognition for outstanding safety and quality

Five hospitals and five ambulatory surgery centers recognized among the best in the country by The Leapfrog Group

WINSTON-SALEM, N.C. – Ten Novant Health facilities have been recognized for safety and quality by The Leapfrog Group, a national, industry-leading nonprofit that evaluates the safety and patient experience provided by hospitals across the country. The Leapfrog Group recognized five Novant Health hospitals with 2024 Top Hospital Awards and five ambulatory surgery centers (ASCs) with 2024 Top Ambulatory Surgery Center Awards - the only ASCs recognized in North Carolina.

The Leapfrog Group’s Top Hospital Award is widely acknowledged as one of the most competitive awards U.S. hospitals can receive. Only 134 hospitals in the country received the Top Hospital Award and only 31 ASCs received the Top Ambulatory Surgery Center Award. In November, The Leapfrog Group awarded Novant Health the most “As” for patient safety in North Carolina the most “As” for patient safety in North Carolina for its Fall 2024 scoring period.

“Everything we do at Novant Health is built around patient and community health needs, including our strong clinical performance and commitment to the highest safety and quality standards,” said Dr. David Priest, senior vice president, and chief safety and quality officer, Novant Health. “We are extremely proud of these 10 facilities for being ranked among the top in the country, exemplifying our systemwide commitment to providing the best possible patient care and experience for those we serve, regardless of care location.”

2024 Top General Hospitals:

  • Novant Health Kernersville Medical Center
  • Novant Health Matthews Medical Center

2024 Top Teaching Hospitals:

  • Novant Health Forsyth Medical Center
  • Novant Health Huntersville Medical Center
  • Novant Health Presbyterian Medical Center

2024 Top Ambulatory Surgery Centers:

  • Novant Health Ballantyne Outpatient Surgery Center
  • Novant Health Brunswick Endoscopy Center
  • Novant Health Clemmons Outpatient Surgery Center
  • Novant Health Huntersville Outpatient Surgery Center
  • Novant Health Kernersville Outpatient Surgery Center

Novant Health recently published its framework for excellence in care in its HeRO Playbook, a comprehensive guide of efforts to elevate safety, quality, health equity and patient experience across the organization. The HeRO Playbook details Novant Health’s priorities and goals, empowering all team members to optimize the care provided to patients, continuing the system’s long-standing history of clinical excellence.

Novant Health utilizes real-time dashboards to monitor clinical outcomes data and identify new best practices for safety and quality. The health system also places a heavy emphasis on continual education for team members and the implementation of leading-edge technologies.  

To qualify for the Top Hospitals distinction, hospitals must rank top among peers on the Leapfrog Hospital Survey, which assesses hospital performance on the highest standards for quality and patient safety and achieve top performance in its category. For more information and to view the full lists, visit: LeapfrogGroup.org/TopHospitals.

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