WINSTON-SALEM, N.C. – Novant Health has named Heather Dunn as senior vice president and chief revenue officer, a newly created position to steward Novant Health's revenue cycle strategy. In this role, she will lead Novant Health’s billing department, including financial assistance programs, interface with payors, and identify integration and strategic opportunities. She began March 17.
“Heather brings a wealth of healthcare experience, and we’re delighted to welcome her to our team,” said Alice Pope, executive vice president and chief financial officer. “We are confident her expertise will help further advance our work to deliver a seamless patient financial experience across all of our sites of care.”
Dunn was most recently president of The SSI Group, a privately held healthcare revenue cycle technology company. She was also previously vice president, finance and chief revenue cycle officer at Vanderbilt University Medical Center, and executive director, revenue operations and clinical coding at MD Anderson Cancer Center. Before those positions, she worked in financial and information technology roles with Kaiser Permanente and Roper St. Francis.
Heather earned her Bachelor of Science in information technology and her Master of Business Administration in health informatics from New England College.
About Novant Health
Novant Health is an integrated network of more than 900 locations, including 19 hospitals, more than 750 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. This network supports a seamless and personalized healthcare experience for communities in North Carolina and South Carolina. Novant Health is nationally recognized for our unwavering commitment to safety and the highest quality care, and we serve as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models and robust virtual care networks. The expertise and empathy of our more than 40,000 team members along with more than 8,500 independent and employed clinicians are at the heart of Our Cause as industry leaders caring for communities across the Carolinas. In 2024, Novant Health provided more than $1.6 billion in community benefit, including financial assistance and services.
For more information, visit NovantHealth.org. Follow Novant Health on Facebook, Instagram, X and LinkedIn.
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