CHARLOTTE, N.C. – Novant Health is offering patients in the Charlotte area a personalized option for receiving primary care on their time through the opening of Novant Health Traditions Concierge Medicine. The concierge medicine and membership-based clinic offers unencumbered access to customized primary care from physicians and care team by maintaining a smaller patient panel to provide continuous, high-touch care. Tom Batchelor, MD, and Carly Hamlin, MD, MPH, will lead Novant Health Traditions Concierge Medicine, currently located at 13460 Plaza Road Ext., Suite 100, Charlotte, NC 28215. They began seeing patients March 4.
With an annual membership, patients receive enhanced access to in-clinic visits and 24/7 phone access to their care team for all types of primary and internal medicine needs, including comprehensive yearly preventive screening tests and evaluations, as well as lifetime management of complex chronic adult health conditions.
“We are thrilled to welcome Dr. Batchelor and Dr. Hamlin to Novant Health as they launch the Novant Health Traditions Concierge Medicine clinic. Their dedication to exceptional, patient-centered care will be a tremendous asset to our patients and community,” said Dr. CJ Atkinson, deputy chief physician executive, Novant Health Enterprises. “Novant Health Traditions Concierge Medicine clinic is continuing Novant Health's commitment to personalized health care by offering patients enhanced access, tailored treatment, and a higher level of individualized care. We are excited to extend this innovative model to more of the regions we serve."
Batchelor, an internal medicine physician with more than 30 years of experience providing compassionate, patient-centered care, is a graduate of the University of Virginia School of Medicine.
Hamlin, a graduate of the University of Miami Miller School of Medicine, is also an internist who has a passion for helping her patients reach their health goals by providing the highest quality care.
Novant Health Traditions Concierge Medicine plans to relocate to its permanent location in Davidson in early 2026, where it will continue to provide the same next-level care. To learn more about the clinic, concierge care or to receive membership information, please visit NovantHealth.org/TraditionsConcierge or call 980-488-9450.
Novant Health also offers primary care through a similar concierge model in south Charlotte at Novant Health Hallmark Care located in Southpark.
About Novant Health
Novant Health is an integrated network of more than 900 locations, including 19 hospitals, more than 750 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. This network supports a seamless and personalized healthcare experience for communities in North Carolina and South Carolina. Novant Health is nationally recognized for our unwavering commitment to safety and the highest quality care, and we serve as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models and robust virtual care networks. The expertise and empathy of our more than 40,000 team members along with more than 8,500 independent and employed clinicians are at the heart of Our Cause as industry leaders caring for communities across the Carolinas. In 2023, Novant Health provided more than $1.6 billion in community benefit, including financial assistance and services.
For more information, visit NovantHealth.org. Follow Novant Health on Facebook, Instagram, X and LinkedIn.
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