Navigating a chronic, rare or complex medical diagnosis can be overwhelming for your patients. And when critical prescription medications are involved, this can complicate things further with so many different factors to consider like availability, cost, drug interactions, dosage schedule, side effects, correct storage and more.

They’re often more than a big-box pharmacy can handle. And as you know, it can be difficult to work with out-of-state pharmacies. Novant Health specialty pharmacies can help alleviate your workload associated with benefits investigation, prior authorizations and financial assistance.

Here’s how Novant Health specialty pharmacies can help your patients:

1. Bridge the gap between visits with you and the pharmacy. Novant Health’s specialty pharmacists work to educate each patient about how their medications work and provide counseling for correct handling and use. They also follow up to ensure medications are working and to monitor for any possible side effects. Evidence shows that when patients receive this level of care and assistance with their medications, their outcomes improve. Pharmacists, pharmacy technicians and medication management specialists are available Monday through Friday, 8 a.m. to 5 p.m. ET. If patients need help after hours, Novant Health’s clinical pharmacists are on-call 24 hours a day, seven days a week to answer questions about specialty medications.

2. Get the best price possible. Cost is one of the most prevalent concerns for patients who are prescribed specialty medications for conditions like multiple sclerosis, cancer, hyperlipidemia and infectious diseases. Specialty medications can be prohibitively expensive. Novant Health specialty pharmacies have the goal to make each medication affordable. Dedicated medication management specialists work to make sure insurance coverage and copays are correct and help with the prior authorization process. For uninsured patients, specialty pharmacies offer financial assistance services to help qualifying patients access foundations, grants and manufacturers’ free drug programs.

3. Obtain rare medications. Novant Health specialty pharmacies provide medications that are often not kept in stock by standard pharmacies because they aren’t commonly prescribed. These may include medications that are administered by a healthcare provider, or those that require special storage and handling.

A list of just some of the medications available through Novant Health specialty pharmacies include:

1. Biktarvy

2. Dabrafenib Mesylate - Tafinlar

3. Descovy

4. Enbrel Mini

5. Enbrel Sureclick

6. Epidiolex

7. Humira

8. Humira Pen

9. Imbruvica

10. Infliximab - Remicade

11. Kesimpta 1

2. Norditropin Flexpro 1

3. Orencia Clickject

14. Otezla


15. Prolia

16. Revlimid

17. Rinvoq

18. Stelara

19. Teriflunomide - Aubagio 20. Tremfya

21. Xeljanz XR


4. Gain local support and access. Oftentimes a prescription for a rare medication means a patient’s only option is to receive the medication through a mail-order service. Novant Health has specialty pharmacies in Charlotte, Winston-Salem and Wilmington. They offer pickup, or free home delivery. Customer service representatives schedule medication delivery times and locations to fit each patient’s needs. Our pharmacy team works directly with you to ensure medications are carefully monitored.

Novant Health has specialty pharmacies in Charlotte, Winston-Salem and Wilmington. They offer pickup, or free home delivery. Customer service representatives schedule medication delivery times and locations to fit each patient’s needs. Our pharmacy team works directly with you to ensure medications are carefully monitored.

E-prescribe to NCPDP 3460312 or call 855-307-6868.