Now open to care for families: Novant Health Ballantyne Medical Center

The new Novant Health Ballantyne Medical Center is open and receiving patients to meet the expanding needs of the Ballantyne community.

What does the hospital offer?

This new facility is equipped with inpatient and outpatient services, including:

• A helipad and an emergency room with psychiatric safe rooms and trauma rooms
  
• Imaging services including CT, MRI, X-ray, stress echo, nuclear medicine and ultrasound
• Surgical and procedural rooms including ORs and an endoscopy room, as well as pre-op and recovery rooms
• Maternity services including a C-section room, labor/delivery/recovery/postpartum rooms and a hydrotherapy room

36 private inpatient rooms

The medical office building, accessible from the first and second floors of the hospital, offers a variety of outpatient clinics, including:

• Novant Health Cancer Institute hematology/oncology
• Novant Health women’s imaging
• Novant Health Orthopedics & Sports Medicine Institute

Innovative options improve care and communication

Innovative thinking was critical when building Novant Health Ballantyne Medical Center. Our designers and care teams looked for the latest technology to enhance patient care.

A modern communication board system

For the first time in the Charlotte area, Novant Health has installed a digital communication board system in each patient room. The boards are updated in real time with the patient’s vital details and care plan progress.

Each patient room TV is integrated into the communication system. There are different sections on the communication board including clinical data, diet information, patient precautions and care team contact information. The TVs also stream relevant education videos. This is designed to be more interactive to promote learning and clarity, and to ensure the patient is comfortable with his or her care team and care plan.

This also improves the accuracy of care, in conjunction with iPads mounted outside patient rooms. With information coming in from the patient’s health records, every member of the care team sees contact information, precautions and updates in real time.

An integrated disinfection system

Disinfection capabilities are integrated into the ceilings of our rooms. There are standard overhead lights, then a separate ring of lights around the room that are UV. When the room is idle, it automatically utilizes UV light to kill microorganisms.

Maternity care with modern conveniences and security

The rooms aims for a feel like hotel suites, with room for a mother, a baby and a significant other. The design is meant to improve patient satisfaction, since they conveniently stay there for labor, birth and recovery. There’s access to a hydrotherapy tub, as well. And with the Hugs security system, every baby is born into a secure environment. Access points to the unit are limited, and if a baby leaves the area with an ankle tag on, the wireless system tracks the bracelet within 3 feet.

Expansion capabilities to accommodate emergency situations and future growth

Each inpatient room is private. However, in the event of an unforeseen event like a mass casualty, they can be converted to double rooms. .

Intermediate care rooms built to ICU standards, so the medical center can eventually offer an ICU. The medical office building is built to hospital standards, as well as an elevator built to an additional floor, so Novant Health is primed to expand the hospital with as little interruption as possible.”