WINSTON-SALEM, N.C. – This month, Novant Health is pleased to announce a new partnership with BB&T at selected Winston-Salem branches, which will offer one-stop banking and healthcare resources to the local Spanish-speaking community.
This partnership is aimed at increasing healthcare access for Winston-Salem’s underserved Latino community. Novant Health will provide a bilingual Novant Health team member at a local bank to help BB&T customers find healthcare providers, schedule appointments and engage with MyChart, Novant Health’s online portal.
BB&T Multicultural Banking Centers have cultural and language proficiencies, and the branch located at 2710 Peters Creek Parkway was selected for the partnership as the market area serves a high volume of Spanish-speaking customers. The Novant Health representative will be onsite on Tuesdays and Thursdays from 10 a.m.-1 p.m.
Based on a focus group of Latino community members, Novant Health recently launched a Spanish version of its website and also created a Spanish version of MyChart, a secure online portal that connects patients with their electronic health record and providers. MyChart allows patients to request and manage appointments and receive information about their health.
The partnership with BB&T enables Novant Health to take the next step in improving care for the local community by letting community members know what services are available to them.
Subscribe