Charlotte, N.C. – Novant Health patients can now use Google Assistant, which is available on many Google Home and Android devices, to locate the nearest physician clinic, urgent care, emergency room or medical center.
Patients can use Google Assistant to learn what services are available at various locations, as well as details like wait times and office hours. Google Assistant will send the facility’s address and phone number, GPS directions, as well as the results about the specialty information from your search directly to your mobile phone. Apple device users may download Google Assistant from the app store. In addition to Google Assistant, Novant Health is also available on Amazon’s Alexa.
“With Google Assistant, Novant Health is making health care more accessible for our patients,” said Angela Yochem, Novant Health executive vice president and chief digital and tech officer. “Enabling access to information through smart speakers like Amazon Echo and Google Home is one of many ways we use technology to help our patients get the information they need and the care they deserve.”
When using Google Assistant, users can search for Novant Health locations by:
- City, ZIP code or saying “near me”
- Location type (urgent care, medical center, primary care clinic, specialty care clinic or pharmacy)
- Name of clinic or hospital location
- Hours of operation and if wait times are available
- Asking about services such as flu shots, X-rays and if walk-ins are accepted
For more information on the Novant Health’s smart speaker capabilities, visit NovantHealth.org/Voice.
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